FAQ's

Care instructions

Iron on patches are NOT permanent. You should iron it down temporarily, but you will need to sew them down to ensure they do not fall off!

To iron on patch:

  1. Choose your garment! Note: Thicker fabrics like hoodies and denim need extra pressure applied when ironing and when cooling to make sure the glue is bonded. If you try to iron it down more than once, you WILL burn off the glue and the patch will not stick anymore.
  2. Pin patch in place if possible. Place scrap paper on the thread side of patch (Heat can make the thread’s pigment bleed!)
  3. Turn fabric inside-out and apply heat to the back.
  4. Iron on medium heat for ~25 seconds, applying equal pressure and heat to the patch. Allow to cool for ~2 minutes (the glue needs to solidify!)
  5. Try to wash inside-out when cleaning and air dry!

Custom and personalized orders

I make every single patch completely custom to YOUR photo!

That being said, filtered photos, photos in poor lighting, grainy, or altered photos can mess with colors! Also photos in very bright lighting can wash out your pet's coloring and make them seem lighter than they are. Please try to get photos in gentle light, like overcast days if possible! You can always send your favorite, and then others in natural light for me to reference.

I try to make colors as accurate as possible and have over a dozen browns, grays, and other neutral colors. Even with those, I don't have all the colors necessary for truly perfect color matches for your pets. I also use a variety of colors to show form and texture, just like in paintings!

Wholesale availability

Unfortunately I am unable to create large orders (more than 10). I only have two embroidery machines, and my patches take longer to make than most because I use multiple layers, rather than one flat layer of stitching.

Custom and personalized orders

"I already have a digital drawing or illustration of my pet! Can I get a discount?"

I create all of my patches using 3-4 separate drawn layers and must use specific pen sizes on my tablet. If the lines are too thin, my computer cannot read them when I convert the drawings into sewing files, and the details are lost.

I have to retrace/draw all images over again. Even if you send a drawing with 10 colors, it becomes pixelated when the data is processed sent through email into 200 colors.

Lastly, satin stitch borders for patches cannot handle hair spikes or it creates extremely dense patches that break my needles. It ends up taking the same amount of time or even more when I try to keep the original elements as much as possible.

Sizing details

If you're torn between sizes, I suggest the 3 inch patch! It is still small enough to fit on a beanie, hat, or look cute on a sweater or jacket, and still has plenty of details!

My 4 inch patches are *chefs kiss* prime for vests and jean jackets.

8 inch patches are great for statement jackets! Please remember I have to draw these up as digital portraits first, then convert into sewing files. I try to get as realistic as possible but at the end of the day, this is art!

I have only been embroidering for a year, and I am still learning new skills every time I make a new patch--whether it's a new texture for fur, or which colors I can use to create the best dimension.

Spring 2021